Refund policy

Thank you for shopping at renoheal. We want you to be satisfied with your Electric Cupping Therapy Device purchase.

1. Eligibility: You may request a refund or return within 30 days after delivery if the device is unused, in original condition, and with all packaging and accessories intact.

2. Process: Contact customer support through the site to start a return. Return shipping costs are the customer's responsibility unless the item arrived defective or damaged.

3. Refunds: After inspection, approved refunds are processed to the original payment method within 7-10 business days. Partial refunds may apply for opened items.

4. Digital content: No refunds on any downloadable materials once accessed.

Our policies may be updated from time to time. Customers should check this site for the current version.

This is general information only; local laws apply; merchant may consult a lawyer.